Glass City Telephone Banking
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Attention Former Mutual Federal Members -
Mutual Federal's former voice response system has been replaced with Glass City's telephone banking system. To access your information through telephone banking, please follow the information below.
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(419) 887-1070 in the Toledo area
(419) 353-7427 in the Bowling Green area
1-800-860-4725 out of the area
Use your touch-tone phone 24 hours a day and 7 days a week to access your Glass City account and perform transactions!
Click here for a Telephone Banking User Guide.
To access Telephone Banking, you will need your account number and your Telephone Banking PIN (or Social Security Number if you have never used Telephone Banking).
Initially, you will only be able to use Telephone Banking in "inquiry mode." This means you can inquire about transactions, but not conduct transactions, such as transferring money.
To verify your identity and protect your accounts, you must visit a Glass City branch to sign up for full access to your account through Telephone Banking. This is required for your protection! After you sign up for full access at a branch, we will enable you to perform transactions.
Frequently Asked Questions about Telephone Banking
