Glass City Federal Credit Union - We're working for you!
[A-] [A] [A+]
Home Banking

Glass City Blog

Glass City Announces Merger with Libbey Federal CU



Glass City Federal Credit Union is pleased to announce the completion of its merger with Toledo-based Libbey Federal Credit Union. The Libbey Federal membership was given the opportunity to vote on the proposed merger by absentee ballot and at a special membership meeting. Based on the overwhelming results of this vote, the merger was passed by the Libbey Federal membership.

Effective Monday, November 2, 2015, Libbey Federal was officially merged into Glass City Federal Credit Union. All Libbey Federal assets and liabilities have been transferred to Glass City Federal, and all Libbey Federal members have become members of Glass City Federal.

While both credit unions are financially sound with a strong capital base, Glass City Federal’s field of membership and full array of accounts and services provides even greater efficiencies for the new Libbey Federal members. Glass City Federal now has assets of nearly $200 million and over 24,000 members. Glass City Federal continues to operate five northwest Ohio branch locations in Maumee, Toledo and Bowling Green.

Glass City Federal President and CEO Mark Slates states, “We are pleased to welcome Libbey Federal members and employees into the Glass City Federal family.” He adds, “We look forward to providing our extensive member benefits to these new members and their families.”

Posted by Kassie [ 10/16/2015 at 10:36:24 ] [0] Comments

Glass City Federal Announces Trust Services

Glass City Federal Credit Union has recently added trust and estate services to its array of member benefits, through a new alliance with MEMBERS Trust Company. We are pleased to now have a trusted resource that can help guide our members through the estate and trust planning process.

Since 1987, MEMBERS Trust Company has been providing trust and investment services to credit union members and their families. Formed by the pooled resources of numerous credit unions across the U.S., MEMBERS Trust Company is a full-service trust company that is chartered and regulated by the Office of the Comptroller of the Currency, and can provide trust services in all 50 states. MEMBERS Trust Company has nearly $2 billion in assets under management, and is well-equipped with experienced and credentialed senior trust professionals and portfolio managers.

Glass City Federal’s Financial Advisor Beau Barrow also serves as our local trust services relationship manager. If you would like to schedule a meeting to discuss your trust and estate planning needs, please call Beau at 419-887-1029 or via email to schedule an appointment.

Trust services provided by MEMBERS Trust Company, a federal thrift regulated by the Office of the Comptroller of the Currency. Trust products are not federally insured, are not obligations of or guaranteed by the credit union or any affiliated entity, involve investment risks, including the possible loss of principal.

Posted by Kassie [ 10/16/2015 at 10:35:12 ] [0] Comments

FAQ Regarding Glass City's Chip-Enabled Visa Card

Q. When will I receive a new chip-enabled Visa to replace my existing Visa credit card?

A. Glass City will start reissuing new chip-enabled Platinum Visa credit cards beginning November 1. Your new chip-enabled credit card(s) should be received via U.S. mail to your home within 7-14 business days after November 1.

Q. Why am I receiving a new card?

A. Even though your existing Glass City Visa credit card may not be expired, in our efforts to enhance security and fraud protection, we are issuing new Glass City Platinum Visa credit cards with chip technology to all cardholders.

Q. How does chip technology protect my information?

A. Every time you use your card at a chip-enabled terminal, the embedded chip generates a unique transaction code. This prevents stolen data from being fraudulently used.

Q. What should I do with my old Glass City Platinum Visa Credit Card?

A. Once you activate your new card, please destroy your existing card for security reasons.

Q. Will my current credit card information change?

A. Your credit card card number will not change; however, your card will have a new expiration date. You will also receive a new, unique 4-digit PIN number for each cardholder (for ATM and cash advance transactions) that will be mailed separately to your home approximately 3 to 7 business days after the receipt of your new chip-enabled credit card.

Reminder: Please update your automatic bill payment service providers with your new card expiration date.

Q. Do I need to enter a PIN to pay with a chip-enabled card?

A. No. You will not need to enter a PIN when paying with your Glass City Visa Credit Card, but you may be prompted to sign for your purchase.

Q. Where can I use my chip-enabled card?

A. Whether you check out using chip technology or swipe your card, more places than ever now accept Visa credit cards.

Q. How do I pay at a chip-enabled terminal?

A. It’s easy to make purchases with your chip-enabled credit card. Simply insert the chip end of your card into the terminal with the chip facing up. Leave your card in the terminal and follow the prompts on screen. Remove your card from the terminal when prompted, then sign for your purchase and take your receipt.

Q. Why do I need to leave my card in the terminal?

A. While your card is in the chip-enabled terminal, the embedded chip creates a unique transaction code. This prevents stolen data from being fraudulently used. If you remove your card too soon, your transaction will be cancelled.

Q. Can I still swipe my card to pay?

A. Yes. If a merchant is not yet chip-enabled, you can still swipe your card.

Q. Will I have to pay any fees to use my chip-enabled card?

A. No. There are no additional fees to use your new card.

Q. Does my card have all the same benefits?

A. Yes. You can count on the same level of benefits you always had.

Q. Can I still earn rewards with my new card?

A. Yes. You can keep receiving the same great rewards if you have a ScoreCard Rewards Visa with Glass City.

Q. Will my existing Glass City Visa Debit card be upgraded with chip technology in the future?

A. Yes, all Glass City Visa debit cards will be upgraded with chip technology in early 2016. Once a more definitive date is determined, it will be communicated.

PLEASE NOTE:  Effective November 1, 2015, all new and replacement Glass City Platinum Visa credit cards will be mailed to the cardholders
Posted by Kassie [ 10/05/2015 at 13:55:48 ] [0] Comments

Accessibility Policy | Privacy Policy | Site Map | Employee Login | Customize
© 2015 Copyright Glass City Federal Credit Union | Developed by Accessible Web Studio, Ltd.

LINK DISCLAIMER: Within the Glass City Federal Credit Union web site are links to external web sites that are not associated or in any way affiliated with Glass City Federal Credit Union. Therefore, we will not be responsible for the content or availability of those web sites. The liked sites also may have different privacy policies and may provide less security. We will not be liable for any products or services advertised on these sites.